Clearly, the industrial, top-down, corporate-controlled news media of the past 150 years are in the midst of giving way to something else. The late social critic Neil Postman was not alone in pointing out the fallacy of thinking about new technology as nothing more than a better, faster version of that which it replaced. Superficially, radio was the audio equivalent of print, and television was radio with pictures. Because each of these developments required less work and less engagement on the part of the consumer, each led to an increased reliance on emotion over reason, on received certainty over critical thinking.
Radio, and especially television, are passive, one-way media. Since the advent of television, radio has been the medium of choice mainly for people doing something else (driving, cooking, exercising), which at least ensures a certain amount of blood flow to the brain. Television, though, can only be taken in while sitting reasonably still, the better to receive messages in all their packaged totality. It’s an alternate reality that seems as real, or more real, than what’s taking place outside our homes. It has created a society of alienated, atomized individuals; a decline in civic engagement; and an expectation that entertainment and information are merely to be received, not acted upon.
This passive model of media consumption was the inevitable consequence of the Industrial Revolution, whose giantism influenced the media as fully as every other sphere of life. As Yale University law professor Yochai Benkler shows in his 2006 book, The Wealth of Networks, as recently as 1835, James Gordon Bennett was able to found the New York Herald, perhaps the first truly modern newspaper, with an investment of just $500 — $10,400 in 2005 dollars. By 1850, the cost of launching a daily paper had risen to $100,000, or nearly $2.4 million in 2005 dollars, thanks to the introduction of high-speed industrial presses, the telegraph, and the concomitant rise of wire services. Needless to say, once the 20th century rolled around, the cost of launching radio and television stations was exponentially higher than that of starting a newspaper. All of this led to the media environment with which we’re so familiar today: enormous organizations controlling nearly all of our television and radio stations, newspapers, books, magazines, music, and film, with little or no competition and virtually no meaningful way for citizens to interact with them.
But then the Internet happened. And rather than being simply the next phase of industrialization, the Internet mode of media proved to be distinctly post-industrial. To be sure, huge corporations have tried mightily to stake their claims. Every media organization, large and small, has its own Web site, and the online incarnations of the New York Times, the Washington Post, and MSNBC, to name a few, are among the most-visited news sites on the Web. But, in contrast to the industrial media, the Internet enables small players and individuals to engage on a roughly equal footing with Time Warner and Rupert Murdoch. Moreover, the Internet is uniquely suited to talking back, thus transforming what had been a we-speak/you-listen model into something approaching a dialogue. “Statements in the public sphere can now be seen as invitations for a conversation, not as finished goods,” writes Benkler.