
Friday, September 30, 2005
Trying to get a complaint phone number from Comcast is, to use the cliche, a Kafkaesque experience. But here's an option for anyone miffed that Comcast is yanking this week's mayoral forum from their On-Demand programming after just 48 hours: Randy Waddell, Comcast's regional VP of marketing. 603-695-1580.
NOTE: I previously posted contact info for Shawn Feddeman, Comcast's local spokesperson. Because the Comcast operator had refused to give me either Feddeman's direct line or the main corporate number for Comcast, I'd used Feddeman's work cell phone. Now, at the urging of several people whose opinion I respect, I've deleted it. So, Randy, it's all yours.
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